SHIPPING & RETURNS
DELIVERY INFORMATION
At Nikita Creations, our shipping is prompt, and our packaging is designed to keep your precious wedding invitations and signage safe and secure throughout the journey to your doorstep.
UK Delivery is available for Wedding Invitations only and charged at £15. Any orders that contain a bride and groom invite pack will only be delivered to 1 address. If you want 2 separate addresses, an additional £15 will be charged to ship two locations.
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Large event signage boards are only available for FREE collection. A collection address in West or North London will be provided via email when the order is placed.
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Our shipping and delivery will be tracked. Once the product is shipped, we will email you a tracking number.
ARTWORK POLICY
PDF proofs and final artwork will be sent via email, we do not offer printed proofs. Proofs will show a branded watermark.
Great care is taken to ensure all information is accurate, it is the responsibility of the client to approve/check layout, copy, spelling and grammar. If designs are approved with type errors and subsequently printed, Nikita Creations takes no responsibility, and will not be liable for any resulting cost.
If you require replacements or a larger quantity of invites after print, they will charged for in full and payment needs to be made before printing.
It is important that you check all spelling and copy thoroughly before approving any designs. At the back of the invitation or band "Nikita Ravrani - nikitacreations.com" will be shown in a small font. Our branding will always be subtle and hidden from the main design.
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All invites are printed 300/250gsm stocked card. If you require a thicker stock please notify us upon initial enquiry and we can quote you for this. Sizes of invitations are stated on the product page.
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Please note that the colour on your screen may differ from any printed colour, therefore we advise you print off final artwork and check thoroughly. Please note there will be a difference in the quality from professional printing. Artwork can look different depending on the device you are checking the design on.
All products come with 2 rounds of free updates, after this each update is charged at an additional £25. If the artwork is signed off and ready for print, then an additional £50 will be charged for any changes. All additional charges need to be paid before changes are made.
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All artwork is the property of Nikita Creations and cannot be edited or printed without consent from Nikita Ravrani.
REFUNDS
If you decide to cancel your order, we can offer a full refund of your order within 24 hours.
If the artwork process has started we can partially refund you the cost of printing the invites.
Once the artwork has been approved and is sent to print you will not be able to cancel the order or be entitled to any refund.
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If there is anything wrong with your order or any damages during delivery, please contact us with photographic evidence within 12 hours of delivery. We will review the damages.